vCrm has been specifically designed for travel, allowing agents to manage communication and relationships with their customers. Giving you important data allowing you to make key business decisions. We have a saying at Vertical Systems “the most important thing you need to know each day isn’t how many bookings you have made, but how many bookings you have lost!.”
vCrm is fully integrated with vSearch, allowing travel agents to log availability against a customer and generate a personalised quote with agency branding..
Once confirmed Crm allows a seamless booking hand off to vTarsc to generate the necessary documentation.
vCrm is accessed directly from vHub.
vCRM Key Functionality
- vCrm has been specifically designed for the travel industry
- Fully GDPR compliant allowing you to store and collate data correctly
- Fully integrated with vSearch and vTarsc
- Offers a variation of quote types including package holiday, cruise, multi package
- Personalise quotes with Multiple branding and quote template editor
- Introduce yourself to your customer virtually with eBusiness Card
- View all interactions with your customer
- Set specific customer reminders with diary tool
- See missed sales opportunities
- Cross-team or branch collaboration
Does this product fill the needs of your business?
Contact us and we will be happy to help with integration