Welcome to vCrm, the ultimate tool tailored for the travel industry, enabling agents to streamline communication and nurture customer relationships effectively. With vCrm, you not only manage interactions but also gain invaluable insights to drive crucial business decisions. At Vertical Systems, we believe that knowing your lost bookings is as important as knowing your successful ones. With vCrm, importing bookings from renowned tour operators like Jet2 Holidays, EasyJet Holidays, and Olympic Holidays is a breeze. Say goodbye to manual data entry as you effortlessly assign bookings to customers and seamlessly hand them off to vTarsc, ensuring 100% accuracy straight from the source. For cruise holiday quotes, leverage our cruise itinerary lookup service to enrich your quotes with comprehensive cruise details, enhancing the customer experience. Access vCrm directly from vHub and seamlessly transfer confirmed bookings to vTarsc for further processing.
Key Features of vCrm:
- Tailored specifically for the travel industry
- Fully GDPR compliant for secure data storage and management
- Tour Operator Booking Import feature for effortless data integration
- Seamless integration with vTarsc for enhanced efficiency
- Versatile quote types including package holidays, cruises, and multi-packages
- Customize quotes with multiple branding options and a flexible quote template editor
- Virtually introduce yourself to customers with eBusiness Card functionality
- Track all customer interactions for a comprehensive overview
- Set personalized customer reminders with the diary tool
- Identify missed sales opportunities to optimize performance
- Enable cross-team or branch collaboration for enhanced productivity